What time is check-in? Is early check-in possible?
Check-in is available from 3:00 PM. If you arrive earlier and the apartment is not yet ready, luggage storage can be arranged. If the apartment is ready, early check-in may be possible. We will confirm this on the day of your arrival. Alternatively, you may book the night prior at a discounted rate to guarantee immediate check-in upon arrival.
What time is check-out? Is late check-out possible?
Check-out is required by 10:00 AM. If there are no arrivals on the same day, check-out may be extended until 11:00 AM. If you plan to leave Rome after 10:00 AM, luggage storage can be arranged, subject to availability.
Is luggage storage available?
Yes, luggage storage can be arranged if you arrive before check-in or depart after check-out, subject to availability. It is free from Monday to Friday (8:00 AM–4:00 PM) and Saturday (8:00 AM–12:00 PM). At other times, on Sundays, and on public holidays, the service is provided by a third party and may incur a fee.
How can we reach the apartment from Fiumicino Airport?
You can choose between an official taxi, train, bus, or private transfer. Upon request, we can arrange a dedicated service. More infos here.
How much does a taxi from the airport cost?
From Fiumicino Airport, the fixed fare to the city center is set by the Municipality of Rome. From Ciampino Airport, the cost is slightly lower.
Is the apartment close to the city center?
Yes, it is centrally located, and many of the main attractions are within walking distance.
How far is the Colosseum?
The Colosseum is about a 10–15 minute walk away (or X minutes, depending on the exact location).
Is there a metro station nearby?
Yes, the nearest metro station is just a few minutes’ walk from the apartment.
Does the apartment have air conditioning?
Yes, the apartment is equipped with air conditioning in all/the main rooms.
Is the heating independent?
Yes, you can adjust the temperature according to your preferences.
Is there Wi-Fi? Is it fast?
Yes, Wi-Fi is included free of charge and is high-speed, also suitable for remote working.
Are bed linens and towels included?
Yes, we provide clean bed linens and towels for all guests.
Is there an elevator in the building?
Yes/No (please specify the floor and whether there are steps before reaching the elevator).
Is the apartment suitable for children?
Yes, it is family-friendly. A crib and high chair can be provided upon request.
Do you accept pets?
Yes/No (please specify any conditions or additional fees).
Is there a fully equipped kitchen?
Yes, the kitchen is fully equipped with dishes, cookware, a refrigerator, stove, and coffee machine.
Is there a supermarket nearby?
Yes, supermarkets, bars, and restaurants are just a few minutes’ walk away.
Is the area safe?
Yes, it is a central area frequented by both tourists and residents. As in any large city, we recommend being mindful of pickpockets.
Do we need to pay a city tax?
Yes, the Rome city tax is mandatory and must be paid in cash/upon arrival (please specify the updated amount and method).
How does the payment work?
Payment is handled entirely by the platform/agency through which you made the booking.
Can we leave our luggage before check-in?
If possible, yes. Otherwise, we can suggest nearby luggage storage options.
Do you provide private transfers?
Yes, we can arrange transfers to/from airports, the port, or the train station upon request.
Can we book tours or guided visits?
Yes, we can recommend official tours for the Colosseum, the Vatican Museums, and other attractions.
How many days are needed to visit Rome?
We recommend at least 3 days to see the main attractions and 4–5 days for a more complete experience.
Is it necessary to book attractions in advance?
Yes, for highly requested sites such as the Vatican Museums, advance booking is strongly recommended.
Can we arrange a romantic surprise?
Of course, we can help organize prosecco, flowers, or special decorations.
Is parking available?
Parking in central Rome is limited. We can suggest nearby private garages.
Is tap water drinkable?
Yes, Rome’s tap water is safe to drink and of excellent quality.
What is the best way to get around the city?
Many attractions are within walking distance. Alternatively, metro and buses are easily accessible.
How can we contact you during our stay?
We will always be available by phone or WhatsApp for any needs.